Panels last twenty-five years; inverters do not. As the person who commissions our systems, I tell every client at handover: the inverter is the working heart of the installation, switching thousands of times a second in a hot, humid box on your wall, and it will need attention within its lifetime. In Bali it needs it sooner — humidity creeps into seals, geckos nest in ventilation slots, and wet-season lightning sends surges down both the DC and AC sides. The good news: most 'dead system' calls we attend are fixable the same visit, and half of them are not the inverter's fault at all.
What's Included
Diagnostics & Error Codes
We read the fault log, test DC strings and AC supply, and tell you exactly what failed — isolation faults, grid-voltage trips, fan failures, blown SPDs or genuine power-stage death. Photo of the error screen gets a preliminary diagnosis on WhatsApp.
Warranty Claims Handling
Growatt, Deye and SMA units within warranty: we run the manufacturer's diagnostic protocol, file the claim with the distributor and install the replacement unit when it lands — you do not fight the paperwork.
Replacement & Upgrades
When a unit is beyond economic repair we swap it — like for like, or an upgrade to a hybrid model that accepts a battery, which is the moment many owners add blackout backup.
Surge Protection Rebuilds
After lightning events we replace sacrificed surge protection devices on both DC and AC sides and check string isolation — the cheap fix that prevents the expensive second strike.
Why Inverters Fail in Bali
Three killers, in order. Heat and humidity: an inverter mounted on a sun-struck west wall runs 15°C hotter than it should, and electrolytic capacitors age twice as fast for every 10°C — relocation alone can double remaining life. Lightning: Bali's wet season delivers some of the highest strike densities in the world; without surge protection devices, an induced surge along the DC cables takes the input stage with it. Bad installation: undersized DC cabling, loose AC terminals and missing ventilation gaps — we inherit a lot of systems built fast in the villa-boom years, and the inverter is where the shortcuts surface.
If your system is underproducing rather than dead, the inverter is only one suspect — dirty panels are statistically more likely, and our cleaning and maintenance service includes the string-level checks that separate the two. If your unit is an older grid-tie model and you have been considering blackout backup anyway, a failure is the economically perfect moment to upgrade to a hybrid inverter with battery storage instead of replacing like for like. And if the whole system was questionably built, a design review tells you what is worth saving.
How We Work
WhatsApp the error
A photo of the display or app error code and your inverter model label. Most codes get a preliminary diagnosis within the hour.
Diagnostic visit
Full DC and AC testing, fault-log readout and an honest verdict: repair, warranty claim or replacement, with fixed prices for each.
Repair or swap
Repairs and SPD rebuilds usually complete the same visit. Replacements are installed and commissioned within days, warranty claims as soon as the distributor ships.
Recommission and verify
Strings tested, monitoring reconnected, production verified against expectation — and advice on relocation or ventilation if heat shortened the last unit's life.
What It Costs
Diagnostic call-out is from IDR 750,000, credited against any repair we perform. SPD replacement from IDR 1,500,000. Replacement inverters: 3 kW string units from IDR 9,000,000 installed, 5 kW from IDR 13,000,000, hybrid upgrades from IDR 22,000,000. Warranty-claim handling is free when we supplied the system — see the pricing page.
Frequently Asked Questions
My inverter shows an error code — what should I do?
How much does a replacement inverter cost in Bali?
Do you service brands other than Growatt, Deye and SMA?
My system died after a thunderstorm — is it the inverter?
Can I upgrade to a hybrid inverter instead of replacing like for like?
Areas We Cover
System Down? Send the Error Code
Photo of the inverter display on WhatsApp — preliminary diagnosis within the hour, visit booked the same week.
Get Inverter Help